Customer support

Contact MerchFuse

Get help with orders, shipping, returns, cancellations, product questions and customer service requests.

Email support
View all policies

Email support

For order questions, shipping updates, returns, damaged items or policy help, email our support team with your order number and the email used at checkout.

support@merchfuse.com

Cancellation request

If you need to cancel, contact us immediately. Cancellation is possible only before the order enters production, because each print is made after purchase.

Read cancellation policy

What to include in your message

  • Order number, if your question is order-related.
  • Full name and email address used at checkout.
  • Clear photos of the product, packaging and shipping label for damage, defect or wrong-item claims.
  • A short description of the issue so the team can respond with the correct next step.
Contact UsSupport and order help
Help CenterFAQs and quick answers
Track Your OrderShipment status
Shipping PolicyProduction and delivery
Refund & ReturnsEligibility and claim steps
Size GuideFrame-ready dimensions