Shipping & delivery
Shipping Policy
Review verified flat shipping rates, production time, tracked transit estimates, packaging and address responsibilities before ordering.
Shipping overview
Physical print shipping uses two flat rates: $4.95 USD to the United States and $9.95 USD to all other supported destinations. Orders of $100 or more ship free (order value after discounts); the free rate is applied automatically at checkout. Digital downloads have no shipping charge. Duties, VAT/GST, customs handling or import charges may still apply where required by the destination.
Important: MerchFuse operates on a print-on-demand model. Products are produced after an order is placed, so order changes, returns and cancellations follow the eligibility rules listed on each policy page.
Production
Most physical print orders require 3–5 business days before dispatch. During peak periods, large orders or special products may require additional time.
Tracked transit
Standard tracked delivery is used where available. Transit estimates begin after dispatch and can be affected by the carrier, customs processing and local delivery conditions.
Address responsibility
Customers are responsible for entering a complete and correct shipping address at checkout. Delivery updates are based on carrier scans.
Flat rates and estimated transit
Packaging
- Prints are packed using protective mailers or tubes depending on size.
- Shipping labels and carrier routing are generated from checkout information.
- For damage, defect or wrong item issues, contact support within 48 hours of delivery.
Tracking, address changes and missing parcels
- Your tracking number is emailed as soon as the carrier issues it, and you can also check it on the Track Your Order page or in the help chat.
- Need to correct the shipping address? Email us straight away. Address changes are only possible before production begins.
- If tracking stops updating, or shows delivered but the parcel has not arrived, email support with your order number and we will investigate with the carrier.